Do we have to go into detail as to where this place is ? It is on Soho Rd, that should be enough, 5 mins from m5 junction 1, and if already in Birmingham it is a 10 mins drive from town, just try to avoid the 1 million buses that go up and down said Rd.
From the outside the place looks very polished, big windows and lit well, the place does look welcoming, and the good thing is we can see that the place has a few in, so we will not be dining alone.
Once we entered the venue, the staff were not exactly in a hurry to tend to us, not sure if they were short-staffed, but we were left to our own devices and we felt like a hindrance to them. As the evening went on, the customer service did get better, strangely as the place got busier, though more staff did arrive, think some training might be needed in this department.
There is a large party in, think it’s a birthday, they are making the atmosphere in here, they are loud, but seem to be having a good time, this in-turn creates a nice and vibrant atmosphere in the whole place, not sure if it is this loud on a regular basis, but we are enjoying it.
The mocktails on offer are fantastic as are the range of Lassi’s on offer, the Mango lassi is the one, was told to try this and it’s so refreshing, you got to try this!
The portions lol, when you visit Shambhala do not eat for a whole day before lol, the portions are massive, the variation on the menu is quite impressive, we have Indian, Mexican and Chinese and Pizza, the variety on offer is quite something , we are spoilt for choice lol.
Poppadoms, Samosa and spring rolls for starters, the popadoms were crispy and fresh, got the impression that these were cooked fresh, very good, the samosa and spring rolls were OK, nothing stand out, but not greasy at all so ticked a box that many fail at.
The first main, Punjabi Chilli Paneer was well cooked and full of flavour, it was hot and really did take us by surprise, the sauce had a nice kick to it which added to the paneer, very good dish, and like I said the quality is impressive
Methi Soya Chicken, this like the dish above was very good, the flavours impressed and the soya was well cooked, the sauce was rich and well spiced, two really good dishes.
Paneer Makani, this was as if it was home cooked, which is always hard to pull off, the flavours were fresh the sauce is lightly spiced with tang and sweetness.
The food is impressive, no real complaints.
Attention to detail is lacking, the place is clean, but some things were obvious and with a bit of attention these issues can be addressed, so rather than staff standing in huddles maybe get a cloth out at times.
Overall this was a pleasant visit, better than we thought it would have been based on recent stories from friends, but we can not really moan about the food, it all was impressive, and the portions BIG, food wise this place delivers.
Customer service was an issue with some of the staff, and we felt it only got better as the evening went on and as other kitchen staff came on.
The Shambhala is worth a visit and we score the venue a solid 7.5/10 it would have been higher, but for the lack of smiles from staff.